Ordering Information
How to order from MagicWorld — online, by phone or by post. Delivery, refunds and age guidance.
1. Online ordering
Browse the shop, click Add to cart on any product, then continue shopping or go to checkout. Prices convert to your currency automatically.
New customers can create an account during checkout so you can track orders. Existing members can sign in here.
2. Cheque or postal order
Send a cheque made payable to MagicWorld with your order details and the correct postage. If you call the office before ordering, there may be a slight discount on postage.
3. Phone
Call 0800 566 8426 and we can take your order over the phone. If nobody answers, leave your name, address, telephone number and order details and we will call you back.
4. Refunds, cancellations and returns
Refunds are issued on unopened, non-faulty items. You are purchasing a secret as well as a product. Faulty items are refunded or exchanged on receipt.
Returns address: MagicWorld Returns, 342 Wellington Road North, Stockport, Cheshire, SK4 5DA. If the item has already shipped, it is your responsibility to return it in original unopened packaging.
5. Minimum ages
By purchasing from MagicWorld we presume the purchaser is over 18. If buying for a younger person, please check the product is suitable for their age. We offer as much guidance as we can — the final choice and responsibility sits with the purchaser.
For fire equipment, flash paper or any hazardous tricks we accept no responsibility for accidents, injury, loss of property or death. Never use fire items without extinguishers to hand.
For suggestion, NLP or hypnosis products we accept no responsibility for injury, death or accidents while using them. Payments for hypnosis induction related products are taken through a different payment provider (Elavon). Our main shop only includes Elavon-approved products.
Delivery
All orders are posted immediately unless we are unexpectedly out of stock.
Some products may carry an extra postage charge due to Royal Mail size-based pricing. We keep these charges as up to date as possible.
Any claims for faulty goods or non-receipt must be made within 30 days of the order date, as per our Terms and Conditions.